Hyatt Regency Kuantan Resort, Kuantan ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Teluk Cempedak, Kuantan, Malaysia, 25050

Hyatt Regency Kuantan Resort is a 5-star hotel situated on the coastline of Kuantan, Malaysia. Known for its beachfront location, it offers easy access to recreational and dining options nearby. Only a 15-minute drive from the town center, the resort is popular among both leisure and business travelers.

Location

The resort is located in Teluk Cempedak, just steps from the beach and minutes from local attractions. A tour desk is available to assist guests with excursions to nearby tourist spots. The hotel is conveniently situated within a short distance from major landmarks like Sultan Ahmad Shah State Mosque and Taman Gelora.

Rooms

The resort features 301 air-conditioned rooms designed for comfort. Each room includes a private bathroom, a TV with satellite channels, and a laptop-compatible safe. Suites provide additional amenities such as complimentary breakfast and spacious living areas with sofa beds.

Eat & Drink

Guests can choose from three on-site restaurants, including the award-winning Italian Bistro with an open concept kitchen. Kampung Restaurant offers panoramic views of the South China Sea, while Coals on the Beach serves a Malaysian-inspired tapas menu. Room service is available 24 hours for added convenience.

Leisure & Business

Hyatt Regency Kuantan Resort includes two outdoor pools, a spa, and a variety of recreational facilities such as tennis courts and water sports. Business amenities are available, including a 24-hour business center and meeting rooms equipped with WLAN access. Guests can also enjoy entertainment options like a nightclub.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

3 persons

34 m²

Bed options:

1 King Size Bed

Shower

Balcony

room details

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Twin Room

Max:

3 persons

34 m²

Bed options:

2 Single beds

Shower

Balcony

room details

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King Suite

Max:

3 persons

91 m²

Bed options:

1 King Size Bed

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Kuantan 2.6 mi

Airports

Sultan Haji Ahmad Shah (KUA) 15.0 mi

Kerteh (KTE) 66.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Serene Beach Escape

“The private beach at this hotel was an absolute dream. The peaceful ambiance made it the perfect place to unwind fully and relax by the ocean.” view full review

Immaculate Rooms

“The renovated rooms were spotless and comfortable, creating a welcoming environment that enhanced our overall stay.” view full review

Delicious BBQ Night

“Having a BBQ dinner right by the beach on our anniversary was a magical experience. The food was not only tasty but also added a personal touch to our celebration.” view full review

Easy Access to Food

“We loved the convenience of having various food options nearby, making it easy to grab a meal and enjoy it wherever we wanted.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Tennis court
Golf course

Services

Room service
Housekeeping
Laundry
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's pool

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

Teluk Cempedak, Kuantan, Malaysia, 25050

Map view

street view

Teluk Cempedak, Kuantan, Malaysia, 25050

City landmarks

Zoo

Mini Zoo Park Teruntum

4300 ft

Jalan Taman

Laman Teruntum

2200 ft

Jalan Teluk Cempedak

Tengku Mahkota Palace

2700 ft

Parks

Taman Gelora

1.7 mi

Forest

Hutan Lipur Bukit Pelindung

1.3 mi

Bukit Pelindung

1.6 mi

Lot 9744

Mustafa Cendol

2.0 mi

Beach

Pantai Gelora

1.8 mi

Lot 120622

Kuantan Waterfront Resort City Show Gallery

2.4 mi

Mall

Serambi Teruntum

2.5 mi

Beach

Pantai Pelindung

2.6 mi

Jalan Besar

Taman Esplanade

2.8 mi

Mosque

Sultan Ahmad Shah State Mosque

3.0 mi

Museums

Pahang Arts Museum

3.2 mi

Nearby

Beach

Teluk Cempedak

1100 ft

Restaurants

Restaurant Hoi Yin

900 ft

No. 31 Jalan Teluk Cempedak

KFC Teluk Cempedak

900 ft

Palm Beach Teluk Cempedak

A&W Teluk Chempedak

800 ft

Say Cheese

1000 ft

Jalan Teluk Cempedak

McDonald's & McCafe Teluk Cempedak

900 ft

Restaurant

Windy Hills

1400 ft

Pantai Teluk Cempedak

Restoran Hoi Yin

1000 ft

Restaurant

Hutan Bandar Bistro

1100 ft

Jalan T.A. Bakar Kompleks Pelancongan MPK

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

beautiful view

friendly staff

higher pricing

lack of cleanliness

8.2/10

Great

Rooms

7.3

Location

8.3

Service

8.3

Dining

6.6

Darren

United Kingdom, May 2024

7.4/10

My stay at the hotel was a mixed experience. The room was smaller than expected but had a standard bedroom, attached toilet, and a balcony overlooking the sea. A special shoutout to Ms. Jezz from the Hyatt Regency Club for arranging and delivering a cake directly to our room. However, an additional mirror besides the one in the bathroom would have been useful.

Rooms

7.0

The room was smaller than expected but had a standard bedroom, attached toilet, and a balcony overlooking the sea.

Service

8.0

The service was friendly and very understanding, though there was an issue of a display without further explanation.

Location

8.0

The hotel overlooks the sea, providing a beautiful view in Teluk Cempedak, a stunning beach location. However, there were some negative aspects like higher pricing compared to nearby places and the presence of rubbish in hallways and the garden.

Dining

7.0

The dining experience was good with options catering to both Western and Asian palates. However, there were some issues with the Christmas buffet and the quality of espresso, and raw fish was a letdown.

Facilities

7.0

The hotel's facilities were decent, but there is room for improvement in cleanliness, especially in hallways and the garden.

beautiful view

higher pricing

Arthur

United Kingdom, April 2024

7.4/10

The hotel offers comfortable rooms with good A/C and a tasty dine-in menu, although it can be a bit noisy. The service is friendly and the facility has been recently renovated, but might benefit from more training. The location is superb, just a few minutes walk to restaurants and amenities, yet a bit far from some facilities. Dining could be improved slightly, and the spread might not be as varied as expected.

Rooms

7.0

The room I stayed in was comfortable with good A/C, but it was quite confusing compared to other hotels in Malaysia.

Service

8.0

The staff were responsive, attentive, and friendly, although there were minor issues with the service delivery.

Location

9.0

The hotel's location is superb, being close to local food, fast food, and even a Starbucks. However, it might require a walk down to reach certain places.

Dining

6.0

The dining experience was so-so; the room was a bit small, with a low ceiling, in an old yet well-maintained hotel.

Facilities

7.0

The hotel's facilities were satisfactory for my needs.

James

United Kingdom, April 2024

7.4/10

The hotel is a mixed bag with clean and comfortable rooms but lacking in dining options. The staff is exceptionally friendly. The location offers proximity to the beach and local eateries, though not well lit. Overall, a decent value for money stay.

Rooms

7.0

The rooms were comfortable and very clean, though a bit sandy and dusty. Limited amenities available, like a play gym for young ones.

Service

9.0

The staff, especially Chef Badrol, were incredibly friendly and helpful throughout my stay.

Location

8.0

The location is great for beach access and exploring local food outlets, but lacks proper lighting and pedestrian walkways.

Dining

7.0

The dining experience had its highs and lows, with some standout dishes like the fish curry but overall room for improvement.

Facilities

6.0

The hotel offers basic facilities with nothing extraordinary to highlight.

Basil

United Kingdom, February 2024

8.2/10

The hotel offers fantastic sea views, spacious and well-appointed rooms, with very friendly service. However, the dining experience could improve, and the location, while beautiful, lacks maintenance in some areas.

Rooms

9.0

The king room with a sea view is truly amazing, perfect for families to enjoy the surrounding easily.

Service

8.0

The service was very friendly and helpful, although more focus on all guests rather than just local VIPs would enhance the experience.

Location

8.0

The location is simply amazing, right in front of the beach with breathtaking sunrise views, but could benefit from some maintenance work.

Dining

7.0

The dining options offer a vast range of cuisine but can be crowded at times, impacting the overall experience.

Facilities

9.0

The facilities were well-equipped, offering a variety of amenities for a pleasant stay.

sea view

VIP focus

Brian

United Kingdom, January 2024

7.4/10

The hotel offers decent and clean rooms with a fold-able bed and a huge sofa where our 9-year-old daughter could sleep easily. The rooms are quite run down but still acceptable. The hotel is located in an excellent spot, close to public restaurants with a private beach, yet far enough from the city center to create a less busy surrounding. The dining experience could be improved with more variety, and the homemade ice cream is a must-try.

Rooms

7.0

The rooms are decent and clean with the necessary amenities for a comfortable stay until 11 pm when they were sleeping.

Service

7.0

The staff are friendly and helpful, although some areas like pool cleaning and glassware need more attention to detail. The welcome atmosphere is pleasant.

Location

9.0

The location is beautiful for relaxing, with 2 big pools and a private beach nearby. It's perfect for families with young children looking for a peaceful retreat next to the beach.

Dining

8.0

The dining options are good but could be more varied, especially considering the current situation. Don't miss out on trying their nasi lemak. Discounts for larger groups or longer stays would be appreciated.

Facilities

6.0

The hotel provides adequate facilities for a comfortable stay, although improvements in attention to cleanliness could enhance the overall experience.

family-friendly

limited dining options

John

United Kingdom, November 2023

7.2/10

The hotel's location is premium, right next to fast food outlets and Starbucks Teluk Chempedak, making it a convenient choice. The rooms were ready before the designated check-in time, but lacked mirrors aside from a small one in the toilet. The service was so helpful and friendly, especially accommodating our request for a ground floor room due to our elderly mother. The dining experience was satisfactory but not exceptional with ok options. The facilities included a modest play gym for young ones.

Rooms

7.0

The rooms were ready before the designated check-in time, but lacked mirrors aside from a small one in the toilet. They were a little sandy and dusty, providing basic comfort.

Service

9.0

The service was so helpful and friendly, accommodating our request for a ground floor room due to our elderly mother.

Location

8.0

The premium location is right next to fast food outlets and Starbucks Teluk Chempedak, making it a convenient choice for a variety of dining options and amenities.

Dining

6.0

The dining experience was okay, offering decent options but not outstanding. It was good but not exceptional.

Facilities

6.0

The hotel had a modest play gym for young ones but lacked extensive facilities for guests.

George

United Kingdom, September 2023

7.6/10

The hotel offers some nice wine and hors d'oeuvres options in comfortable rooms, but they were only ready by 5 pm, and the lack of carpet made them dirty and sandy after the beach visits. The service was exceptional, with fresh coffee for guests, but they forgot our complimentary bed deco for our anniversary. The location is great, near the city and the beach, although occasionally jammed, and the dining options are full of choices with Malaysian and Asian cuisine, but no longer self-service. Overall, a mixed experience with its ups and downs.

Rooms

7.0

The rooms were comfortable and had some nice wine and hors d'oeuvres options, but only ready by 5 pm and became dirty without carpet.

Service

8.0

The service was exceptional, with fresh coffee for guests, but they forgot our complimentary bed deco for our anniversary.

Location

8.0

The location is great, near the city and the beach, despite occasional jams, and offers a variety of nearby options.

Dining

7.0

The dining options are full of choices with Malaysian and Asian cuisine, but they are no longer self-service.

Facilities

8.0

friendly staff

dirty rooms

Charles

United Kingdom, September 2023

7.2/10

The hotel staff was responsive to my room booking issue, ensuring a neat and clean room. However, the noise from illegal parties was disruptive despite the reasonable price value.

Rooms

7.0

I appreciate that the staff responded attentively to ensure I had a room available, which was indeed neat and clean. However, the noise from illegal parties was a downside.

Service

8.0

The staff, from reception to security guards, were all courteous and friendly, responding to our requests promptly. Their professionalism was marred only by some staff hanging around in front of our verandah, which was a bit off.

Location

8.0

The hotel's reopening during RMCO made it a lively and happening spot accessible from KL. Although the beach location was beautiful, I encountered some spelling errors during check-in.

Dining

6.0

The staff seemed to struggle with the semi-buffet system, affecting the overall enjoyment.

Facilities

7.0

The facilities were good enough, but there were some areas that needed attention, especially to maintain a more quiet and peaceful environment for guests.

Great location

Noise issues

Niall

United Kingdom, September 2023

7.2/10

The hotel is located near the store with individual rooms at the expected standard of Hyatt Management. However, the open concept room where the bathroom is not lockable can be uncomfortable.

Rooms

7.0

The room was just OK, meeting the expected standard of Hyatt Management. However, the open concept without a lockable bathroom could be uncomfortable.

Service

9.0

The service was superb, from reception to housekeeping and even security, ensuring my family was well-taken care of. However, an issue arose when something was left in the room and not found by the cleaning staff.

Location

8.0

The location is simply amazing, with a spacious Family room and nice bathroom. However, it can appear untidy and unkempt at times, and there are cleanliness issues due to non-guest parking nearby.

Dining

5.0

The dining experience offered many solutions for different tastes but was below average. Unfortunately, there was an incident during the Christmas buffet where my wife felt limited and was charged without prior notice.

Facilities

7.0

The facilities were clean and up to the expected standard of Hyatt Management. However, improvements could be made to deal with outsiders parking in the area.

Owen

United Kingdom, July 2023

8.2/10

I had a pleasant stay at the hotel; the room was comfortable and nicely upgraded. However, it's not entirely safe for kids due to easy access to the sliding door. The service was top-notch and very helpful throughout my 3-day stay. The location is superb, close to the beach, bazaar, and various cafes and shops. The dining experience was a bit disappointing for the price, although there was a variety of food offered.

Rooms

8.0

The room facing the sea on the ground floor was lovely and comfortable.

Service

9.0

The staff was incredibly friendly and attentive to our needs.

Location

9.0

The hotel's strategic location near the beach, golf course, and amenities made it very convenient for exploring.

Dining

7.0

While the dining options were varied, the overall experience didn't quite meet my expectations for the price.